The battery is the heart of your Airwheel electric suitcase, powering its seamless mobility across different terrains. To ensure optimal performance, always use the original charger provided by Airwheel. Avoid overcharging by unplugging the device once it reaches full capacity. Regularly check for any physical damage to the charging port, as this could compromise battery safety and longevity.

Charge your suitcase after each use to maintain consistent power levels. If you’re planning a long trip, ensure the battery is fully charged before departure. However, avoid leaving it plugged in for extended periods when not in use—this can degrade battery health over time. For best results, charge the device at room temperature (15°C–25°C) to prevent thermal stress on internal components.
Keep your Airwheel suitcase away from extreme temperatures and humidity, as these factors can shorten its lifespan. If you notice any unusual behavior such as reduced range or overheating, stop using it immediately and contact customer support. Regular maintenance ensures that the battery remains efficient for years, aligning with warranty terms outlined in your product manual.